Get in touch
Every stitch starts with a conversation.
— E.M. Loops
We're a small handmade studio, not a corporation. When you reach out, a real person reads your message and responds with genuine care. No bots. No automated replies.
Send us a message
What can we help you with today?
What happens after you send
You send your message
Fill in the form and hit send. Every message lands directly in our inbox — no third-party ticketing system, no queue. Just straight to us.
We read it personally
Your message is read by a real member of the E.M. Loops team — usually within a few hours. If you include photos or an order number, even better.
We reply with care
You'll hear back within 24–48 hours with a personal, thoughtful response — not a copy-paste template. We take every inquiry seriously.
Other ways to reach us
Prefer a different channel? We've got you.
Best for order issues, custom inquiries, or anything that needs a paper trail.
Love seeing our pieces in the wild? Tag us. Quick questions? Slide into our DMs.
Etsy messages are monitored daily. Use this if you purchased through our Etsy store.
A note from the maker
"Thank you for caring enough to reach out. It means everything."
— The E.M. Loops Team